How Payments Work at Wellhub

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The amount you receive per check-in is calculated based on your standard retail prices. This payment is made for up to a specific number of check-ins per member each month. Depending on your contract, a volume discount percentage may be applied once certain monthly earning thresholds are reached. 

Payment Schedule and Details

  • For Gyms, Studios and Wellness Services
    The amount you receive per check-in is calculated based on your standard retail prices. This payment is made for up to a specific number of check-ins per member each month. Depending on your contract, a volume discount percentage may be applied once certain monthly earning thresholds are reached.


  • Payment Schedule
    Payments are made monthly to your registered bank account*.  They are processed on or around the 15th of each month for all check-ins that occurred during the previous month.

Track Your Earnings in the Partner Portal

You can track all interactions and business growth in real time in your dedicated Partner Portal.

For specific details, you can typically find your contract information under the "Partnership" menu and your complete payment history under the "Finances" menu.

*You can review and update your bank details in the Finance section of the Partner Portal. For more information, click here.

WELLHUB 101

Our payment system is designed to be reliable, transparent, and fair, ensuring you are rewarded for every wellness experience you provide. The calculation method varies slightly depending on the type of partner you are.

To ensure a smooth process, it's crucial that your bank account information is correct and up to date.

If a payment fails due to incorrect details, new attempts will be made during the first and third weeks of the following month. This is why it's so important to guarantee that your information is updated.

Questions about Payment?

Visit our Help Center and read other articles about Payments and Transfers made by Wellhub for you, our partner.

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