The Partner Portal: Your Everyday Business Ally.
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This guide shows how the Partner Portal helps you understand your users, monitor your performance, and make better operational decisions by transforming data into actionable insights.
The portal is the main tool for our partners to manage their day-to-day operations. Here, you can access the Partner Portal.
For step-by-step login instructions, please consult our Help Center.
Review your financials easily
The Finance menu is your go-to for all payment-related information. You can check your Payment History, get a preview of the Current Month's Earnings, and check your bank account information.
You can also see the commercial conditions applied per check-in as well through reports, Check-in and Finance menus.
Welcome to the Partner Portal, your central hub for managing and growing your partnership with Wellhub.
Regular access to the Partner Portal
We encourage you to explore the Partner Portal regularly. By using its data and features, you can turn insights into action, creating a better experience for members and driving sustainable growth for your business.
Understand Your Users and Their Experience
Listen to User Feedback
The Reviews menu gives you full access to moderated reviews left by Wellhub subscribers. Use this invaluable feedback to learn what your members love and identify opportunities to enhance their experience.
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Analyze Visitor Patterns
In the Reports menu, you can find your Visitors History. This data helps you understand usage patterns, recognize regular visitors, and see how different members are engaging with your space.
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Make Smarter Operational Decisions
Use the portal's features to streamline your daily operations and make strategic choices that drive growth.
Use the App Content menu to check opportunities to update your logo, photos, hours, amenities, and contact information. Keeping your profile accurate and attractive is key to drawing in new users. Please note that all updates are validated by our Partner Quality team before going live.
The Partnership menu allows you to check your active commercial conditions at any time, including payment per check-in, late cancellation or no-show fees, and other contractual details.
For partners without a direct integration, the Check-ins to confirm page is the place to validate member check-ins. You can manage access for your staff on the My Devices page, ensuring a smooth process for walk-in members.
Monitor Your Performance with Key Data
Track Your Activity
The Reports menu offers consolidated information on your Check-in History, allowing you to see your busiest days and times.
You can also download specific reports in .xlsx format for deeper analysis.
The Partner Portal provides a clear view of your business performance, allowing you to track your growth in real-time.
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