Understanding Invoicing & VAT: Your Responsibilities with Wellhub
This article outlines how the partnership model operates concerning invoicing and Value Added Tax (VAT) in the United Kingdom, ensuring clarity on who is responsible for what.
The Multi-Purpose Voucher (MPV) Model
Wellhub connects you, the Partner, to new corporate members. We operate under the “Multi-Purpose Voucher” (MPV) concept for VAT purposes.
Wellhub Process flow
The Membership
Wellhub (Gympass US LLC) issues a Global Voucher
1
Sale is not a local taxable event
Who is Responsible for What?
The tables below provide a clear separation of financial and compliance responsibilities.
Reading time: 5 minutes
Core concept: the Taxable Event
As a Wellhub membership can be redeemed across various services in different countries, the VAT "taxable event" does not occur when Wellhub sells the membership.
Instead, the taxable event occurs at the moment the user checks in at your facility. At this point, the partner becomes the legal provider of the service, triggering the responsibility for local VAT.
Wellhub's Role in the Model
Your agreement is with our global operating entity, Gympass US LLC. By selling a "global" voucher from outside the EU, this structure simplifies the tax process and legally clarifies that the service you provide at your facility is the only local taxable event.
The Service
2
User checks in at Partner facility (Legal service provider)
Taxable Event
Data Release
3
Wellhub makes check-in and payout details available at Partner Portal
Around 8 business days
Payout
4
Wellhub sends total Gross Payout (VAT-Inclusive) to Partner
Around the 15th of the month
VAT Accounting
6
Partner calculates and remits local VAT from payout
Invoicing the User
5
The Partner issues a VAT invoice to the User for the payout amount, not to Wellhub.
Still have questions?
Explore our Frequently Asked Questions in the Help Centre for immediate answers. If you need further assistance, please contact us via our support chat.
| Area | Partner Responsibility | Wellhub Responsibility |
|---|---|---|
| VAT Accounting | You are responsible for calculating and remitting your correct local VAT to your tax authority. | Wellhub takes no responsibility for calculating your VAT. We only connect new members to your facility. |
| Payout Basis | Use the VAT-inclusive payout amount received from Wellhub as the basis for your VAT calculation, as this is the actual revenue from Wellhub users. | We send the total, VAT-inclusive payment for the services you provided. |
| Invoicing Wellhub | DO NOT send an invoice to Wellhub for member check-ins. Your tax-inclusive payout is processed automatically upon redemption. | N/A (We receive no invoice from the Partner). |
| Invoicing Users | In United Kingdom , you are expected to issue an invoice with VAT to the user (not to Wellhub) for the service provided FOR ALL USERS. The total amount of this invoice, including VAT, should equal the payment amount for that specific user. In the UK, there is a simplified invoice model for invoices under £250. In Ireland you are expected to issue a VAT invoice to the user ONLY PER REQUEST and the simplified invoice model is for the ones under €100 | N/A (Partners are responsible for invoicing the user when requested). |
| Data Management | You are responsible for obtaining and managing user data for invoicing purposes (e.g., registering the user at their first check-in). | We provide all necessary transaction information in the Partner Portal. |
| Area | Partner Responsibility | Wellhub Responsibility |
|---|---|---|
| VAT Accounting | You are responsible for calculating and remitting your correct local VAT to your tax authority. | Wellhub takes no responsibility for calculating your VAT. We only connect new members to your facility. |
| Payout Basis | Use the VAT-inclusive payout amount received from Wellhub as the basis for your VAT calculation, as this is the actual revenue from Wellhub users. | We send the total, VAT-inclusive payment for the services you provided. |
| Invoicing Wellhub | DO NOT send an invoice to Wellhub for member check-ins. Your tax-inclusive payout is processed automatically upon redemption. | N/A (We receive no invoice from the Partner). |
| Invoicing Users | In United Kingdom , you are expected to issue an invoice with VAT to the user (not to Wellhub) for the service provided FOR ALL USERS. The total amount of this invoice, including VAT, should equal the payment amount for that specific user. In the UK, there is a simplified invoice model for invoices under £250. In Ireland you are expected to issue a VAT invoice to the user ONLY PER REQUEST and the simplified invoice model is for the ones under €100 | N/A (Partners are responsible for invoicing the user when requested). |
| Data Management | You are responsible for obtaining and managing user data for invoicing purposes (e.g., registering the user at their first check-in). | We provide all necessary transaction information in the Partner Portal. |
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